Frequently Asked

COVID-19

Is the jewelry store currently open?

While the store’s physical location is temporarily unavailable, we have many other ways to reach you! Our website is available 24/7, and our inventory is updated daily. If you have questions about a specific piece, please reach out via our chat, email or by phone. Our friendly staff will respond promptly!
*Additional update: due to the circumstances at large, we are more than happy to extend unprecedented pricing for many items!

When will you open again?

Our current plan is to reopen our physical location along with the Broadmoor Hotel on May 21st.

Shopping

What if the item does not fit?

We understand that some pieces may look or feel slightly different once on, and we want you to be elated with your purchase. If something doesn’t feel right, please reach out to return or exchange the item. Contact us within 10 days of the purchase, and we’ll happily work with you on the necessary changes.

Do you appraise jewelry?

While we do have an eye for beautiful pieces, our staff can not currently accommodate the facilitation of appraisals at this time.

Do you offer custom pieces?

Many of our collections include pieces that are customized, to an extent. We are more than happy to collaborate with you in certain instances, however being that we do not focus on bridal and do not have a bench jeweler, our access to the creation of custom pieces is limited.

Shipping

How much does shipping costs?

Items shipped within the U.S. are a flat rate of $33.00 for 3-day shipping. We will send you a tracking number as soon as the items are shipped.

FOR ALL OTHER INQUIRIES PLEASE CONTACT KIRSTEN HILLSTROM OR PATTI WEBER

kh@broadmoorjewelryco.com
pw@broadmoorjewelryco.com

719-577-5760

 

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Broadmoor Jewelry Company

Offering a unique collection of hand picked goldsmiths and jewelry designers, from right here in Colorado, to Arizona, California, Oklahoma, Texas, Florida, Tennessee and New York, as well as several renowned European designers.

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